Life Happens. Let's Get You Back in Balance.
We know life can throw you off course. That's why Steadfast Recoveries works with you to clear your outstanding balance along with the unnecessary stress. We're here to understand your situation, not dictate it, and to help you get back on track with peace of mind. Before we understand you, get to know us.
Why you're here.
If you've heard from us — whether by letter, email, or phone — it's because we're here to assist you in resolving your account and finding a manageable solution that works for your situation.
We understand every situation is different, and our aim is to make resolving your account simple and stress-free. We also want to ensure the information we have for you is correct and that you know exactly who you're dealing with.
Steadfast Recoveries is 100% Australian-owned and we help businesses and individuals resolve outstanding accounts with empathy and professionalism.
By the numbers
Helping Australians Move Forward
How can we help you today?
Whether you've received a notice or you're looking to partner with us, we have a path forward for you.
I received a notice
Manage your account, set up a payment plan, apply for hardship, or simply find out more about your outstanding balance.
Manage My AccountI represent a business
Partner with Steadfast Recoveries to improve your recovery rates with compliant, professional, and empathetic debt collection.
Explore Business ServicesFind answers to common questions and manage your account
How to find your reference
Your unique reference code appears on all correspondence we send you. It typically starts with 3 letters followed by numbers.
How payments work
Payments are processed securely and reflected on your account immediately. You can pay in full or set up a payment plan.
What if I can't pay in full?
We understand financial hardship. Contact us to discuss payment arrangements that work with your situation.
Going through a difficult time?
If you're facing genuine financial hardship — due to job loss, illness, family circumstances, or other difficulties — we want to help. Our hardship program is here for you, and there's no pressure.