About Steadfast Recoveries
100% Australian‑owned financial recovery support service delivering professional and accountable solutions for outstanding accounts.
Steadfast Recoveries assists businesses and individuals with the management and resolution of unpaid accounts through structured, professional recovery services tailored to each matter.
We work closely with organisations and their customers to find fair, practical solutions that restore balance and strengthen financial wellbeing. Our approach is built on integrity, respect, and clear communication, ensuring every interaction is handled with understanding and fairness.
At Steadfast Recoveries, we're not just here to recover funds — we're here to support people, protect relationships, and deliver results the right way.
How We Help
Our simple three-step process to get you back on track
Your debt is referred to us
We help businesses and organisations recover overdue accounts when they don't have the time or resources to contact you.
We'll get in touch
We reach out via email, SMS, WhatsApp, phone, or letter at a time that suits you.
We'll find a solution together
We explain your options and work with you to find the best way to get back on track.
Our Core Values
These principles guide everything we do at Steadfast Recoveries
Compliance First
We operate with strict adherence to all Australian debt collection regulations and industry standards.
Empathy & Respect
Every individual deserves dignity. We approach each case with understanding and professionalism.
Excellence
Our experienced team delivers superior results through proven processes and continuous improvement.
Results Driven
We focus on achieving positive outcomes for both creditors and debtors through fair practices.
Compliance & Regulatory Standards
We operate under Australia's strictest regulatory frameworks to protect both creditors and consumers.
ACCC/ASIC Debt Collection Guidelines
All collection activities comply with the joint ACCC and ASIC Debt Collection Guideline for Collectors and Creditors.
Australian Privacy Act 1988
Personal information is handled in accordance with the Australian Privacy Principles under the Privacy Act 1988.
AFCA External Dispute Resolution
Consumers may escalate unresolved complaints to the Australian Financial Complaints Authority (AFCA), a free and independent service.
Visit AFCAFinancial Hardship Policy
We maintain a documented hardship policy and provide accessible pathways for consumers experiencing genuine financial difficulty.
Learn about hardship support